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中国移动常见问解答.doc

发表时间:2019-08-25 08:54

查勘定损常见照片问题及处理技巧_常见faq问题_公司彩铃常见问题

飞信1、什么是飞信?答:飞信是中国移动推出的一项业务,可以实现即时消息、短信、语音、GPRS等多种通信方式,保证用户永不离线。实现无缝链接的多端信息接收,让您随时随地都可与好友保持畅快有效的沟通。2、什么是飞信用户?答:注册开通了飞信业务的用户,就是飞信用户。根据是否绑定了中国移动手机号,飞信用户又分为飞信移动用户和飞信互联网用户。3、什么是飞信移动用户?答:飞信移动用户:绑定了中国移动手机号的飞信用户,就是飞信移动用户。此类用户可统称为“绑定手机号的用户”。绑定手机号的用户,登录飞信PC客户端时,可以使用手机号或飞信号登录。如果飞信移动用户绑定了邮箱帐号公司彩铃常见问题,还可以通过邮箱帐号登录。4、什么是飞信互联网用户?答:飞信互联网用户:未绑定中国移动手机号的飞信用户,就是飞信互联网用户。此类用户可统称为“未绑定手机号的用户”。未绑定手机号的用户集团彩铃,登录飞信PC客户端时,可以使用飞信号或者邮箱帐号登录。5、飞信有什么产品?答:飞信的主要产品有飞信软件、空间、群组、论坛。飞信软件包括飞信PC客户端和飞信手机客户端飞信PC客户端:在电脑上使用的飞信软件。通过飞信PC客户端,您可以使用定时短信、群发短信、多人会话、文件传输、设置个人资料等功能。

查勘定损常见照片问题及处理技巧_公司彩铃常见问题_常见faq问题

飞信手机客户端:在手机上使用的飞信软件。飞信手机客户端,真正实现了“永不离线,想聊就聊”。短信拦截、短信模式、手机通讯录等众多特色功能等着您的使用。手机飞信网:手机飞信网是提供免费服务的手机门户网站,在这里您可以给飞信好友免费发送短信、浏览新闻、创建飞信家园、游戏娱乐等等,让您随时随地享受飞信的无缝网络信息交流服务,全免费、全方位体验飞信带来的多彩生活!空间:每一位飞信用户都可以在飞信空间频道开辟一片自己的天地。在这里,您可以发表日记、上传照片、添加空间好友等。群组:您可以在飞信PC客户端或手机客户端上使用群组功能,也可以进入飞信群组频道,讨论话题、发起或参与活动、进行投票。论坛:供飞信用户使用的论坛产品。您可以在这里咨询飞信使用问题,也可以与其他飞信用户分享使用经验。拍砖、灌水、扫楼…6、没有中国移动手机号的用户可以开通、使用飞信服务吗?答:可以。请登录飞信官方网站,下载安装最新版本的飞信PC客户端。安装完成后运行飞信PC客户端,在登录前的主界面,点击“注册新用户”,进入“注册新用户向导”。点击“使用电子邮箱注册”,系统自动打开您的默认浏览器,进入飞信官方网站的新用户注册页面,根据页面的提示操作即可开通飞信业务。

查勘定损常见照片问题及处理技巧_公司彩铃常见问题_常见faq问题

开通之后,即可登录飞信PC客户端,使用飞信服务。常见问题问答如果服务密码遗忘了,该如何处理?答:如密码不慎遗忘,您可通过短信营业厅进行密码初始化,编辑短信指令“czmm# 证件号码 ”发送至10086即可,密码初始化后尽快通过拨打10086进行密码设置。我没有设置过服务密码,该如何设置?答:如您还未设置10086密码,可使用本手机拨打10086,根据语音提示设置6位数的服务密码,建议密码不要设置过于简单。我想修改服务密码,如何操作?答:如需修改服务密码,您可通过短信营业厅进行修改,辑辑短信指令“xgmm#旧密码#新密码”发送至10086即可。我通过湖北移动网站如何缴费?答:您可以登陆湖北移动网站,进入网上营业厅,点击话费服务→选择手机支付或网上银行方式即可进行网上缴费。我的积分怎么兑换成话费?答:您可以通过登录积分商城网站()或者编辑短信内容“HF加上您想兑换的话费金额”发送到10658999进行兑换,例如:兑换50元话费可编辑短信“HF50”发送到10658999即可。我平时上网很少,偶尔上QQ聊天,请问我使用哪种数据流量套餐划算?答:您可以开通数据流量5元套餐,对偶尔上网的用户较划算。

常见faq问题_公司彩铃常见问题_查勘定损常见照片问题及处理技巧

您可以通过短信营业厅方式开通:发送指令“ktsjll5”到10086。我拨打朋友的手机时对方的彩铃我很喜欢,我如何能设置成我的彩铃?答:如对方与您归属于同一个省,可直接按“1#”复制对方的彩铃号码认证,成功复制后公司彩铃常见问题,系统通过短信告知彩铃的名称、SP、价格、有效期等信息,并将该首铃音下载到您的个人铃音库,可根据您的要求进行设置。听朋友说移动手机号可以做邮箱,怎么办理?答:是的,我们公司的手机邮箱地址是:手机号码@139.com.您可以通过短信营业厅方式开通免费版:发送指令“KTYX”至10086;另还有5元版和10元版供您选择。国际漫游时如何拨打可享受资费优惠?答:您可以使用我公司的**139业务,可享受国际漫游优惠资费。拨打方式为:拨打国内移动或联通手机:**139*86手机号#。拨打国内固定电话:**139*86区号和用户号#。成功呼出后,手机屏幕上会显示“ok”,然后挂机等待系统回拨,等待时间为30秒左右。 目前我们在167个国家和地区开通了此业务。当您出境漫游到可以使用该业务的国家时,您的手机将会收到短信,告知您如何使用该业务。我的手机提示被锁了,要求输入PIN码,怎么办?答:一般PIN原始密码为1234,如三次输入错误,手机会显示“输入PUK码”或“已锁”字样,说明SIM卡已被锁上,此时请不要随意再按手机键盘,如果输入的PUK解锁码累计超过10次公司彩铃制作,SIM卡将自动报废。

常见faq问题_公司彩铃常见问题_查勘定损常见照片问题及处理技巧

您可登录湖北移动网站,进入网上营业厅,点击基础服务即可查询PUK码。移动梦网业务热点问答2009-09-271、梦网业务是什么?移动梦网是中国移动向客户提供的移动数据业务的统一品牌。英文叫做Monternet,意思是“Mobile+Internet”。表示“移动互联网”。移动梦网就像一个大超市,囊括了短信、彩信、手机上网(WAP),百宝箱(手机游戏)等各种多元化信息服务,您可以在这个超市里进行挑选自己喜欢的服务,有了移动梦网,您只要拥有一个手机,就可以畅享移动新生活。2、梦网业务如何定制?移动梦网的短信、彩信、手机上网(WAP)、百宝箱(手机游戏)等业务各有各的使用方法。可登陆移动梦网网站: 了解更多的移动梦网知识。3、梦网业务如何收费?移动梦网业务的资费标准分为通信费和信息费两个组成部分。通信费是客户使用通信网络产生的费用,按正常的通信资费收取。信息费是指客户通过移动梦网业务获取信息需缴纳的费用。信息费的资费标准随业务不同而有所差别,实际收费以梦网公司公布收费为准。4、梦网业务的退订方法有哪些?梦网业务有不同的取消途径:1)发送短信“0000”到10086,系统会自动将您已经订购的业务清单通过短信发送到客户的手机上,您可以根据提示回复短信退订相应业务。

2)拨打10086按4进行梦网查询及退订。3)登录移动梦网网站,用手机号码和移动梦网密码登陆,进入“我的服务”,可查询或退订相应的梦网业务。 手机钱包热点解答2009-09-27手机钱包是什么业务?手机钱包是将您的银行卡帐户与手机号码绑定,通过手机实现转帐、交易、消费及查询功能的业务。使用方式有短信和125888语音电话。以短信为例,为本手机预存话费发送HFYC金额或1002金额至10658008;手机钱包功能费每月5元,发送短信每条1毛,接收免费,拨打125888每分钟3毛。如需开通,请携带手机、有效身份证件、有银联标识的银行卡到营业厅办理。什么是动感地带M值2009-09-27动感地带M计划是中国移动为动感地带客户推出的一项回馈客户服务。动感地带客户在使用移动业务时可以获得和积累M值,并将M值兑换为话费类、业务类、服务类、定制终端及配件类、实物类、其他六类礼品。【动感地带M值计算规则】您的M值由消费M值和奖励M值两部分组成。消费M值根据当月话费帐单中 “费用合计”项计算得出,每一元积一个M值,不足一元不积。当月消费M值累计称为“月消费M值”,当年各月消费M值累计称为“年消费M值”,所有消费M值累计称为“总消费M值”。

奖励M值是根据具体情况不定期赠送给您的M值,奖励的具体规则由中国移动各省、区、市公司制定。【动感地带M值有效期】动感地带M值的有效期以自然年为计算单位,三年为一个有效期实行滚动清零,每年12月执行。也就是说,客户在第一年获得的M值,只要在第三年年底到来前使用都有效。如您2007年产生的可兑换M值有效期将到2009年12月为止;2008年产生的可兑换M值有效期到将2010年12月为止……以此类推。客户在消费M值时,先产生的M值也会被先消费,使客户的M值使用期得到尽可能地延长。【动感地带M值起兑标准】动感地带M值的起兑标准是:总消费M值达到500M值。您的总消费M值达到起兑标准后即拥有M值兑换资格,客户所拥有的可兑换M值都可以参加中国移动的积分计划活动。您已经用于兑换礼品的M值称为“已兑换M值”,达到兑换标准后剩余的M值称为“可兑换M值”。【动感地带身份变更时的M值处理】同品牌过户:当您办理过户(同品牌)后,原帐户中的M值均转入新客户帐户中。同品牌换号:当您更改手机号码(同品牌)后彩铃制作,原帐户中的M值均转入您新手机号码相对应的帐户中。停机:当您手机停机(含强制停机、欠费停机、申请停机和高额停机、半停)或预约销户后彩铃制作,您的M值帐户即被冻结,您将无法兑换礼品。

重新开机或取消预约销户后,M值帐户解除冻结,即可重新参与M值礼品兑换。销户:包括正式销户和欠费销户。销户后M值余额将被清零。您可以在销户前将剩余的可兑换M值兑换成礼品。重新入网:即当您销户后重新开户,M值按您新开户日起重新计算,您销户前的M值不能被恢复。品牌互转:当您申请品牌互转,转品牌后M值余额将被清零。您可以在转品牌前将剩余的可兑换M值兑换成礼品。敬请注意:动感地带M计划作为中国移动整体客户回报计划中的一部分,将随着市场的发展和客户需求的变化做不定期的调整和优化,敬请关注。具体M计划开展情况请咨询当地10086。中国移动通信有限公司拥有动感地带M计划的最终解释权。话费查询热点问答2009-09-271、如何可以及时了解自己实时话费及余额情况?(1)凭服务密码和手机号码,登录公司网站的网上营业厅,选择相应项目进行查询。(2)编辑短信YE到10086即可查询到话费余额。(3)拨打10086,根据语音提示查询话费。2、如何可以查到我上月的话费消费情况?(1)凭服务密码和手机号码,登录公司网站的网上营业厅,可以查到最近六个月的话费帐单。(2)编辑短信ZD#年月(如200806)到10086即可查询近六个月的帐单。

(3)拨打10086,根据语音提示查询。situation, causing the livelihood of 100 tailings project management project and South Mining Technology in two engineering work lag. Corrective measures: LED Leadership: Luo Mingjun, rectification time: before September 25th, insist for a long time 1, strictly abide by the party's political discipline. Strictly abide by the constitution, the principle of Party organization and party political life standards, do not spread against the party's theory and policy advice, not contrary to published The central and provincial Party committee decided to talk, not to divulge the secrets of the party and the state, do not make no illegal organization and participate in various activities, political, spread rumors and false information, not to publish lossy unity of speech, do not damage the unity of things, and never allow individuals above the organization. 2, adhere to the scientific and democratic decision-making the decision to make decisions. Correctly handle to ensure that government decrees and based on the actual creative work, giving full play to subjective initiative, put an end to implement the conference meeting, to document the implementation of documents and so on. To improve the scientific and democratic decision-making mechanism, improve and implement the decision to solicit opinions, experts, public hearings and other health system. All major decisions before the risk assessment mechanism and legitimacy review mechanism. Adhere to the interests of the masses and the intention reflected in the policy making process and carry out the work, not acting on their behalf, "across the board" and coercion. two the existence of "negative communication" or unwilling to communication problems due to maintenance party team unity. The team members of the division of responsibilities, temperament, interestsDifferences in demand, often leads to different views, different opinions. Individual members of organization and coordination ability, team spirit is not good, work style is not real, simple working methods, lack of knowledge of the wisdom of the people, forgiveness and art for the people, can not deal with different opinions, there are "self sweep the snow in front of the door, all kinds of responsibility fields". Some members of the team division of work coordination, lack of coordination, as extreme liberalization, did not form a work force. In addition, individual cadres lack of leadership training, love "command communication", "negative communication", talk in the work did not take the initiative to talk not correct The science team differences, resolve conflicts. Corrective measures: LED Leadership: Luo Mingjun, rectification time: before September 25th, insist for a long time 1, to further strengthen the education and guidance on the implementation of the central eight provisions, the provincial nine provisions of the county committee of the "ten provisions" extensive publicity, eliminate the ideologicalsituation, causing the livelihood of 100 tailings project management project and South Mining Technology in two engineering work lag. Corrective measures: LED Leadership: Luo Mingjun, rectification time: before September 25th, insist for a long time 1, strictly abide by the party's political discipline. Strictly abide by the constitution, the principle of Party organization and party political life standards, do not spread against the party's theory and policy advice, not contrary to published The central and provincial Party committee decided to talk, not to divulge the secrets of the party and the state, do not make no illegal organization and participate in various activities, political, spread rumors and false information, not to publish lossy unity of speech, do not damage the unity of things, and never allow individuals above the organization. 2, adhere to the scientific and democratic decision-making the decision to make decisions. Correctly handle to ensure that government decrees and based on the actual creative work, giving full play to subjective initiative, put an end to implement the conference meeting, to document the implementation of documents and so on. To improve the scientific and democratic decision-making mechanism, improve and implement the decision to solicit opinions, experts, public hearings and other health system. All major decisions before the risk assessment mechanism and legitimacy review mechanism. Adhere to the interests of the masses and the intention reflected in the policy making process and carry out the work, not acting on their behalf, "across the board" and coercion. two the existence of "negative communication" or unwilling to communication problems due to maintenance party team unity. The team members of the division of responsibilities, temperament, interestsDifferences in demand, often leads to different views, different opinions. Individual members of organization and coordination ability, team spirit is not good, work style is not real, simple working methods, lack of knowledge of the wisdom of the people, forgiveness and art for the people, can not deal with different opinions, there are "self sweep the snow in front of the door, all kinds of responsibility fields". Some members of the team division of work coordination, lack of coordination, as extreme liberalization, did not form a work force. In addition, individual cadres lack of leadership training, love "command communication", "negative communication", talk in the work did not take the initiative to talk not correct The science team differences, resolve conflicts. Corrective measures: LED Leadership: Luo Mingjun, rectification time: before September 25th, insist for a long time 1, to further strengthen the education and guidance on the implementation of the central eight provisions, the provincial nine provisions of the county committee of the "ten provisions" extensive publicity, eliminate the ideologicalsituation, causing the livelihood of 100 tailings project management project and South Mining Technology in two engineering work lag. Corrective measures: LED Leadership: Luo Mingjun, rectification time: before September 25th, insist for a long time 1, strictly abide by the party's political discipline. Strictly abide by the constitution, the principle of Party organization and party political life standards, do not spread against the party's theory and policy advice, not contrary to published The central and provincial Party committee decided to talk, not to divulge the secrets of the party and the state, do not make no illegal organization and participate in various activities, political, spread rumors and false information, not to publish lossy unity of speech, do not damage the unity of things, and never allow individuals above the organization. 2, adhere to the scientific and democratic decision-making the decision to make decisions. Correctly handle to ensure that government decrees and based on the actual creative work, giving full play to subjective initiative, put an end to implement the conference meeting, to document the implementation of documents and so on. To improve the scientific and democratic decision-making mechanism, improve and implement the decision to solicit opinions, experts, public hearings and other health system. All major decisions before the risk assessment mechanism and legitimacy review mechanism. Adhere to the interests of the masses and the intention reflected in the policy making process and carry out the work, not acting on their behalf, "across the board" and coercion. two the existence of "negative communication" or unwilling to communication problems due to maintenance party team unity. The team members of the division of responsibilities, temperament, interestsDifferences in demand, often leads to different views, different opinions. Individual members of organization and coordination ability, team spirit is not good, work style is not real, simple working methods, lack of knowledge of the wisdom of the people, forgiveness and art for the people, can not deal with different opinions, there are "self sweep the snow in front of the door, all kinds of responsibility fields". Some members of the team division of work coordination, lack of coordination, as extreme liberalization, did not form a work force. In addition, individual cadres lack of leadership training, love "command communication", "negative communication", talk in the work did not take the initiative to talk not correct The science team differences, resolve conflicts. Corrective measures: LED Leadership: Luo Mingjun, rectification time: before September 25th, insist for a long time 1, to further strengthen the education and guidance on the implementation of the central eight provisions, the provincial nine provisions of the county committee of the "ten provisions" extensive publicity, eliminate the ideological

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